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AI voice agents for Australian businesses

Handle more calls. Keep human control.

Wolf AI builds voice agents for defined business roles. They can answer approved questions, qualify enquiries, book against real availability, record outcomes and hand the conversation to a person when required.

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Illustrative inbound call example
Agent
Caller
Connecting·0:00
What changes for the team

The enquiry arrives while your team is busy.

The goal is not to replace every conversation. It is to make sure the first approved questions are handled, the answers are recorded and a suitable person reaches the team with context.

Incoming call

The caller contacts the business.

A disclosed agent can answer during the agreed coverage window, ask approved questions, use connected availability where appropriate and transfer or record a follow-up when a person is needed.

This is an inbound workflow. The caller chose to contact the business.

Approved follow-up

A new enquiry requests contact.

Where the person has agreed to be contacted, a configured agent can follow up promptly, confirm the job, ask the agreed qualification questions and book or hand off the next step.

This is a separate workflow with its own consent, contact policy, timing and opt-out controls.

See the speed-to-lead example
1Answers

It handles the inbound calls you approve.

The agent identifies itself, follows the agreed coverage hours and answers within the business information and permissions it has been given.

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Inbound · Voice agent example
Incoming call
Unknown · 0:02
"Thanks for calling. How can I help with your roof today?"
Answered on the first ring
2Qualifies

It asks the questions you approve.

Service, location, timeline and suitability. The agent follows your qualification logic, captures the answers and routes the enquiry to the correct next step.

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Qualifying example
ServiceMetal re-roof
SuburbNoosa Heads
TimelineNext 4 weeks
Budget fitQualified
3Books

It works from real availability.

When booking is appropriate, it checks the connected calendar, protects against conflicts and confirms the appointment through the approved workflow.

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Booking example
Free roof check
12 Sunrise Beach Rd
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T
W
T
F
S
S
9
10
11
12
13
14
15
Thursday · 2:30pmAdded to calendar
4Completes the next step

It can send an approved payment or information link.

Where the business has an approved provider and process, the agent can send the correct link and record the confirmed result without collecting sensitive details itself.

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Deposit example
$250
Hold deposit · paid by link
StatusConfirmed · receipt sent
5Escalates

It knows when a person needs to take over.

Explicit requests, sensitive matters, frustration and anything outside the approved scope trigger a defined transfer or follow-up path.

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Escalation example
"This is an insurance storm claim, multiple buildings."
Routed to you
Call + full transcript, in 1 ring
The agent knows what it cannot close, and hands it over clean.
6Records

It leaves a clear outcome for your team.

The agreed CRM or reporting system receives the call outcome, captured details, booking status and any action a person still needs to complete.

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Daily summary · 6:00pm example
23
Calls handled
9
Jobs booked
$2,250
Deposits taken
2
Escalated to you
Sent to your inbox. You read it, you do not write it.
Different roles need different systems

We do not sell one generic AI receptionist.

Sales representative

Handles approved inbound or follow-up conversations, qualification and the next agreed sales step.

Business assistant

Answers common enquiries, routes calls, manages bookings and records clear outcomes for the team.

Approved outbound agent

Runs consented or otherwise approved outreach within the business rules, contact policy and required disclosures.

The exact result depends on call volume, integrations, source data and the workflow approved by the business. Wolf AI defines disclosure, escalation, operating hours and human takeover before launch.

Build the right voice workflow for your business.

Start with the calls, permissions and outcomes the system actually needs to handle.

Get in touch